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Evidence Guide: MSMRV402 - Assess, quote and organise recreational vehicle repairs and services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSMRV402 - Assess, quote and organise recreational vehicle repairs and services

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to assess repair and service requirements

  1. Identify job requirements from the client’s brief and specialist technical specifications if relevant
  2. Obtain and interpret manufacturer’s instructions, manuals and past service and repair activity relevant to the job instructions and the recreational vehicle’s type and model
  3. Identify hazards and hazard controls and check the hazard controls are in place and operating
  4. Check the recreational vehicle and work area are ready for the inspection
Identify job requirements from the client’s brief and specialist technical specifications if relevant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain and interpret manufacturer’s instructions, manuals and past service and repair activity relevant to the job instructions and the recreational vehicle’s type and model

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify hazards and hazard controls and check the hazard controls are in place and operating

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check the recreational vehicle and work area are ready for the inspection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess repair and service requirements

  1. Identify suitable inspection and assessment methods according to job requirements
  2. Select and check all tools and equipment required to conduct inspections and assessments are ready to use
  3. Inspect the recreational vehicle to determine the scope of repair/service work required according to workplace procedures
  4. Prepare an inspection report and repair/service options to meet the requirements of the customer according to workplace procedures
Identify suitable inspection and assessment methods according to job requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and check all tools and equipment required to conduct inspections and assessments are ready to use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect the recreational vehicle to determine the scope of repair/service work required according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare an inspection report and repair/service options to meet the requirements of the customer according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quote repairs and services

  1. Working with the customer, select a repair/service option and agree on the scope of work
  2. Identify and estimate parts, materials, subcontracted services, direct and indirect costs, overheads and mark-ups according to workplace procedures
  3. Prepare and document a quotation for the scope of work with relevant variation and other conditions and timeframes according to workplace procedures
  4. Explain the quotation to the customer and obtain their agreement to it according to workplace procedures
Working with the customer, select a repair/service option and agree on the scope of work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and estimate parts, materials, subcontracted services, direct and indirect costs, overheads and mark-ups according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and document a quotation for the scope of work with relevant variation and other conditions and timeframes according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain the quotation to the customer and obtain their agreement to it according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise repairs and services

  1. Order parts, materials and equipment required by the scope of work according to workplace procedures
  2. Liaise with the organisation's workers and external providers to schedule the repair/service
  3. Communicate with the customer and obtain agreement to any required variations to timeframes
  4. Book work hours as appropriate according to workplace procedures
Order parts, materials and equipment required by the scope of work according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with the organisation's workers and external providers to schedule the repair/service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with the customer and obtain agreement to any required variations to timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Book work hours as appropriate according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge